Critical Tech Groups is committed to performance excellence which is reflective in our customer retention rates. These rates have been achieved by creating strategic partnerships with our clients, focusing on improving the way we do business, operating with transparency in everything we do and by listening to and acting on customer feedback - which is managed through our integrated customer satisfaction survey programme.
Above all, we understand that our success is interdependent upon our clients being successful. We are intuitive and have an intimate understanding of our clients' needs, taking ownership and responsibility for results.
Reasons Why You Should Choose Us
We manage a diverse portfolio of clients form small to large operations.
Our robust systems ensure standardisation and due diligence.
Our web-based information management system - using real time data - allows us to deliver consistent results, managing our clients' audit paper trail effectively
We nurture our strategic partnerships.
We promote industry best practice across all our sites.
Our clients benefit from a national infrastructure.
We listen to our clients' needs and respond timeously to feedback.
We are experts in our field with 'complex site' experience.
Our systems offer compliance and due diligence peace of mind through our documented processes.
A QUALITY RESULT EVERY TIME
Our promise is a professional, expert cleaning service you can depend on, backed by regular on-site inspections and followed up by our customer care team to make sure you’re happy. We’re so dedicated to maintaining the highest standards.
PEACE OF MIND
security is our top priority, so our selection procedures include police checks and sound references to ensure cleaning technicians working at your premises are completely trustworthy. For complete peace of mind, covered by comprehensive public liability insurance of up to $10,000,000.